Golden Tree differentiates itself from the many other hotel high-speed internet providers by providing a full-featured system and complete solution. Before considering an alternative provider for your hotel's high-speed internet needs, please make sure they provide these features and services.
Plug and Play:
Regardless of your guests' laptop configurations, GTC's Smart Server will configure itself so your guest does not have to adjust their own laptop's settings. This means higher amenity usage and guest satisfaction.
VPN Support:
GTC's Smart Server supports the leading VPN (Virtual Private Network) protocols allowing your corporate customers to securely access their home/office networks. After all, if your corporate guests can't use the hotel high-speed internet access, what is the point in having it?
Security:
Hotel high-speed internet access with GTC is 100% room-to-room secure at a hardware level (level 2) ensuring that no two guests can accidentally, or not so accidentally, interact with one another. This security feature avoids possible liability issues for the hotel.
Firewall:
GTC's Smart Server provides a firewall that creates a barrier in order to prevent unauthorized access to the hotel high-speed internet network by unauthorized intruders.
24 Hour Help Desk:
GTC provides a 24-hour, toll free help desk for both your guests and staff with live, qualified technicians answering the phone within the first few rings, not a paging service or voicemail box. Don't be fooled by other hotel high-speed internet providers' claims that 24-hour support is not necessary.
Billing Interface:
Although the trend is for hotel high-speed internet access within guest rooms to be offered as a standard and free amenity, GTC's Smart Server includes a standard billing interface that allows the hotel to charge its guests who use the hotel's high-speed internet service. The hotel chooses what amount to charge. The best part is the hotel gets to keep all of the revenue.
No Rewiring:
Golden Tree's technology can utilize any hotel's existing phone lines (even single pair) to provide hospitality high-speed internet access to your guest and conference rooms. Our technology allows the guest to use the hotel high-speed internet access and telephone at the same time regardless if the telephone has one or two lines. 
Printing Documents:
Be it a Microsoft Office document or internet page, Golden Tree allows guests to print the document to a centrally located printer (mostly front desk) from the privacy of their room and using their laptop PC. No hotel high-speed internet access system is complete without this feature.
Video Conferencing:
The GTC Smart Server supports H.323 protocol to allow your guests to participate in video conferencing in which they can use their own laptops to see and hear their conference participants from the privacy and comfort of their guest or conference room.
Local Info Page:
The GTC Smart Server will automatically redirect your guests to this helpful information page when they first access the internet using the hotel high-speed internet system. This page provides helpful links and directions to local dining, entertainment, attractions, and services with maps and directions. This page may be customized by the hotel to be brand specific and link directly to the hotel's own website.
(View demo page)
SMTP Email Support:
The GTC Smart Server allows your guests that require SMTP support to access, receive, and send email.
Usage Reports:
To help you maximize your investment in Golden Tree's hotel high-speed internet service, the GTC Smart Server allows you to monitor and collect valuable guest usage data via the Property Control Center (PCC).
Property Control Center:
The Property Control Center (PCC) gives the hotelier the ability to manage the hotel high-speed internet system at the touch of a button. The PCC allows the hotelier to:
- Generate guest usage reports
- Customize the Welcome Page
- Manage the billing interface
- Operate the Meeting Room Control Module
- Access online training manuals
- Order spare parts or accessories
Meeting Room Control Module:
This allows the hotel event coordinator to create and maintain a meeting room list. From that list the hotel can make meeting room reservations and provide an access code (password) to turn the hotel high-speed internet access on. The hotel can also assign the maximum number of meeting attendees to ensure only the number of users that paid for the service can access the hotel's high-speed internet system.
